The CX Leader Podcast | A resource for customer experience leaders
Un pódcast de Walker Information - Martes
340 Episodo
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All Good Things...
Publicado: 17/12/2024 -
A Soaring Transformation
Publicado: 29/10/2024 -
A Space for Customers
Publicado: 15/10/2024 -
Take the Transaction Out Of the Interaction
Publicado: 1/10/2024 -
Consistency Is the Key
Publicado: 17/9/2024 -
The CX Conundrum of Changing Minds
Publicado: 3/9/2024 -
The Harmonious Experience
Publicado: 20/8/2024 -
Encore: Eagles, Parrots, Doves, and Owls
Publicado: 6/8/2024 -
AI: Is It Hype Or Helpful?
Publicado: 23/7/2024 -
Talk Less, Listen More
Publicado: 9/7/2024 -
The Results Are In: Findings From the First CX Leader Pulse Study
Publicado: 25/6/2024 -
The Black Hole of CX
Publicado: 18/6/2024 -
Your Brand and CX: They're Connected!
Publicado: 11/6/2024 -
It's Moving Really Fast
Publicado: 4/6/2024 -
Encore: The Inclusive Experience
Publicado: 28/5/2024 -
Can AI Save Customer Support?
Publicado: 21/5/2024 -
Bonus: We Asked CX Leaders at X4 About Their Top XM Challenges
Publicado: 16/5/2024 -
Rounds and Rounds We Go
Publicado: 14/5/2024 -
Give the Audience What They Want
Publicado: 7/5/2024 -
Equity in Healthcare
Publicado: 30/4/2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
