The CX Leader Podcast | A resource for customer experience leaders
Un pódcast de Walker Information - Martes
340 Episodo
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Work Friction: Less is More
Publicado: 23/4/2024 -
Bonus Content: The Empathetic Frontline
Publicado: 18/4/2024 -
Encore: Your CX Career
Publicado: 16/4/2024 -
The Death Care Experience
Publicado: 9/4/2024 -
Redesigning from Start to Finish
Publicado: 2/4/2024 -
The CX Conundrum of Benchmarking
Publicado: 26/3/2024 -
Don't Forget Your Invoice
Publicado: 19/3/2024 -
The Empathetic Frontline
Publicado: 12/3/2024 -
Encore: Your Opinion Counts
Publicado: 5/3/2024 -
The Data that Drives Change
Publicado: 27/2/2024 -
Products for Your Customers
Publicado: 20/2/2024 -
AI: The CX Power Tool
Publicado: 13/2/2024 -
Bonus Content: Becoming Customer Obsessed
Publicado: 8/2/2024 -
Becoming Customer Obsessed
Publicado: 6/2/2024 -
Encore: Service Design
Publicado: 30/1/2024 -
Welcome to 2024
Publicado: 23/1/2024 -
Open the Box
Publicado: 16/1/2024 -
Everyone Has a Customer
Publicado: 9/1/2024 -
Quick Tips Minicast: How many survey types are there?
Publicado: 4/1/2024 -
Celebrating the Heart of Your Audience
Publicado: 2/1/2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
