The CX Cast

241 Episodo

1. 329: What CX Leaders Need To Know About Generative AI

   Publicado: 7/11/2023
2. 328: How To Facilitate A Great Workshop

   Publicado: 31/10/2023
3. 327: Empathy Part II & Welcome New Analyst!

   Publicado: 24/10/2023
4. 326: CX Safari

   Publicado: 17/10/2023
5. 325: The State Of CX Teams

   Publicado: 11/10/2023
6. 324: Journey Mapping Trends

   Publicado: 4/10/2023
7. 323: How To Connect With Stakeholders On CX

   Publicado: 26/9/2023
8. 322: Responsible Design For CX Pros

   Publicado: 19/9/2023
9. 321: Shared CX

   Publicado: 6/9/2023
10. 320: How To Build An Actionable Journey Atlas

    Publicado: 29/8/2023
11. 319: The Future Of VoC

    Publicado: 22/8/2023
12. 318: Journey-Centricity Roadmap

    Publicado: 15/8/2023
13. 317: Building Bridges Between CX And EX

    Publicado: 8/8/2023
14. 316: It’s 2050: Your Website Is Deserted. How Will Your CX Strategy Adapt?

    Publicado: 1/8/2023
15. 315: Construct A CX Strategy For 300 Digital Touchpoints

    Publicado: 25/7/2023
16. 314: Why You Need To Embrace Customer Lifetime Value

    Publicado: 18/7/2023
17. 313: Practitioner Stories: Experience Design At Lloyds Banking Group

    Publicado: 11/7/2023
18. 311: Spark Empathy For Innovative CX

    Publicado: 5/7/2023
19. A Short Break + What’s Next

    Publicado: 27/6/2023
20. 310: CX EMEA

    Publicado: 20/6/2023