Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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Throwback to Ep 103: Panel: Managing Change
Publicado: 29/7/2021 -
Throwback to Ep 99: Process Improvement with Ash Rhodes
Publicado: 28/7/2021 -
Throwback to Ep 94: First 30 Days with Alyssa Percell
Publicado: 27/7/2021 -
Throwback to Ep 83: Remote Work with Ash Rhodes
Publicado: 26/7/2021 -
Throwback to Ep 79: Forecasting in Support with Matt Dale
Publicado: 23/7/2021 -
Throwback to Ep 72: Support Contributing to Revenue with Mo McKibbin
Publicado: 22/7/2021 -
Throwback to Ep 71: Support Contributing to Revenue with Mike Redbord
Publicado: 21/7/2021 -
Throwback to Ep 62: Onboarding New Hires with Ash Rhodes
Publicado: 20/7/2021 -
Throwback to Ep 56: Building Leaders in Your Team with Meredith Molloy
Publicado: 19/7/2021 -
220: Building a Team from Scratch with Matt Dale
Publicado: 16/7/2021 -
219: Building a Team from Scratch with Kat Olsheske
Publicado: 15/7/2021 -
218: Building a Team from Scratch with Adela Bodor
Publicado: 14/7/2021 -
217: Building a Team from Scratch with Hilary Dudek
Publicado: 13/7/2021 -
216: Building a Team from Scratch with Ashley Sachs
Publicado: 12/7/2021 -
215: Knowledge Management with Craig Stoss
Publicado: 9/7/2021 -
214: Knowledge Management with Tadas Labudis
Publicado: 8/7/2021 -
213: Knowledge Management with Simone Secci
Publicado: 7/7/2021 -
212: Knowledge Management with Cynthia Ng
Publicado: 6/7/2021 -
211: Knowledge Management with Aprill Allen
Publicado: 5/7/2021 -
210: Fireside with Nicholas Zeisler
Publicado: 2/7/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
