Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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209: Fireside with Ash Rhodes
Publicado: 25/6/2021 -
208: Fireside with Doug Akers
Publicado: 18/6/2021 -
207: Fireside with Josh Magsam
Publicado: 11/6/2021 -
206: Fireside with Jim Israel
Publicado: 4/6/2021 -
205: Fireside with Vlad Shlosberg
Publicado: 28/5/2021 -
204: Fireside with Lauren Fearn
Publicado: 21/5/2021 -
203: Fireside with Hannah Steiman
Publicado: 14/5/2021 -
202: Fireside with Sharad Khandelwal
Publicado: 7/5/2021 -
201: Fireside with Ethan Walfish
Publicado: 30/4/2021 -
200: Managing Change with Lauren Rose Eimers
Publicado: 23/4/2021 -
199: Managing Change with Josh Magsam
Publicado: 22/4/2021 -
198: Managing Change with Adela Bodor
Publicado: 21/4/2021 -
197: Managing Change with Natalie Ruhl
Publicado: 20/4/2021 -
196: Managing Change with Lauren Fearn
Publicado: 19/4/2021 -
195: The Perfect Support Email with Leslie O’Flahavan
Publicado: 16/4/2021 -
194: The Perfect Support Email with Craig Stoss
Publicado: 15/4/2021 -
193: The Perfect Support Email with Nicholas Zeisler
Publicado: 14/4/2021 -
192: The Perfect Support Email with Stacy Justino
Publicado: 13/4/2021 -
191: The Perfect Support Email with Ethan Walfish
Publicado: 12/4/2021 -
190: Support in the Business with Josh Magsam
Publicado: 9/4/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
