Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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227: Fireside with Nate Brown
Publicado: 10/12/2021 -
226: 99 Weeks Done
Publicado: 4/12/2021 -
Week 100 Teaser
Publicado: 26/11/2021 -
From The Archives: Ep 150: Fireside with Mo McKibbin
Publicado: 19/11/2021 -
From The Archives: Ep 146: Fireside with Tue Søttrup
Publicado: 12/11/2021 -
From The Archives: Ep 142: Diversity and Inclusion with Antonio King
Publicado: 5/11/2021 -
From The Archives: Ep 140: Scary Support Stories with Todd Curtis
Publicado: 29/10/2021 -
From The Archives: Ep 136: Scary Support Stories with Matt Dale
Publicado: 22/10/2021 -
From The Archives: Ep 134: Support’s Relationship to Sales with Nicholas Zeisler
Publicado: 15/10/2021 -
From The Archives: Ep 129: Support’s Relationship to Product with Andrea Saez
Publicado: 8/10/2021 -
From The Archives: Ep 123: Freelancing in Support with Andrei Kamarouski
Publicado: 1/10/2021 -
From The Archives: Ep 117: CSAT with Mo McKibbin
Publicado: 24/9/2021 -
From The Archives: Ep 115: Support Scope with Mike Redbord
Publicado: 17/9/2021 -
225: “In Support, I Believe…” with Simone Secci
Publicado: 10/9/2021 -
224: “In Support, I Believe…” with Matt Dale
Publicado: 3/9/2021 -
223: “In Support, I Believe…” with Craig Stoss
Publicado: 27/8/2021 -
222: “In Support, I Believe…” with Ryan Klausner
Publicado: 20/8/2021 -
221: “In Support, I Believe…” with Charlotte Ward
Publicado: 13/8/2021 -
Announcing “In Support, I believe…”
Publicado: 6/8/2021 -
Throwback to Ep 109: Panel: If I Knew Then, What I Know Now….
Publicado: 30/7/2021
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
