Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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40: Looking Beyond the Numbers with Mike Redbord
Publicado: 28/2/2020 -
39: Looking Beyond the Numbers with Meredith Molloy
Publicado: 27/2/2020 -
38: Looking Beyond the Numbers with Jenny Dempsey
Publicado: 26/2/2020 -
37: Looking Beyond the Numbers with Natalie Ruhl
Publicado: 25/2/2020 -
36: Looking Beyond the Numbers with Ash Rhodes
Publicado: 24/2/2020 -
35: Managing Performance Issues with Simone Secci
Publicado: 21/2/2020 -
34: Managing Performance Issues with Brittany Naylor
Publicado: 20/2/2020 -
33: Managing Performance Issues with Josh Magsam
Publicado: 19/2/2020 -
32: Managing Performance Issues with Hilary Dudek
Publicado: 18/2/2020 -
31: Managing Performance Issues with Ash Rhodes
Publicado: 17/2/2020 -
30: Metrics with Simone Secci
Publicado: 14/2/2020 -
29: Metrics with Chris Taylor
Publicado: 13/2/2020 -
28: Metrics with Meredith Molloy
Publicado: 12/2/2020 -
27: Metrics with Vanessa Subramaniam
Publicado: 11/2/2020 -
26: Metrics with Craig Stoss
Publicado: 10/2/2020 -
25: Moving from Doing to Leading the Work with Jenny Dempsey
Publicado: 7/2/2020 -
24: Moving from Doing to Leading the Work with Hilary Dudek
Publicado: 6/2/2020 -
23: Moving from Doing to Leading the Work with Matt Dale
Publicado: 5/2/2020 -
22: Moving from Doing to Leading the Work with Natalie Ruhl
Publicado: 4/2/2020 -
21: Moving from Doing to Leading the Work with Ash Rhodes
Publicado: 3/2/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
