Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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20: Transitioning to Leadership - Personal Perspectives with Simone Secci
Publicado: 31/1/2020 -
19: Transitioning to Leadership - Personal Perspectives with Chris Taylor
Publicado: 30/1/2020 -
18: Transitioning to Leadership - Personal Perspectives with Kristina King
Publicado: 29/1/2020 -
17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Publicado: 28/1/2020 -
16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes
Publicado: 27/1/2020 -
15: Awkward Conversations with Lauren Eimers
Publicado: 24/1/2020 -
14: Awkward Conversations with Matt Dale
Publicado: 23/1/2020 -
13: Awkward Conversations with Meredith Molloy
Publicado: 22/1/2020 -
12: Awkward Conversations with Ash Rhodes
Publicado: 21/1/2020 -
11: Awkward Conversations with Hilary Dudek
Publicado: 20/1/2020 -
10: Future of Support with Jenny Dempsey
Publicado: 17/1/2020 -
9: Future of Support with Kristina King
Publicado: 16/1/2020 -
8: Future of Support with Meredith Molloy
Publicado: 15/1/2020 -
7: Future of Support with Vanessa Subramaniam
Publicado: 14/1/2020 -
6: Future of Support with Craig Stoss
Publicado: 13/1/2020 -
5: Empathy with Ash Rhodes
Publicado: 10/1/2020 -
4: Empathy with Craig Stoss
Publicado: 9/1/2020 -
3: Empathy with Natalie Ruhl
Publicado: 8/1/2020 -
2: Empathy with Matt Dale
Publicado: 7/1/2020 -
1: Empathy with Jenny Dempsey
Publicado: 6/1/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
