Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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59: Building Leaders in Your Team with Ryan Klausner
Publicado: 23/4/2020 -
58: Building Leaders in Your Team with Josh Magsam
Publicado: 22/4/2020 -
57: Building Leaders in Your Team with Ash Rhodes
Publicado: 21/4/2020 -
56: Building Leaders in Your Team with Meredith Molloy
Publicado: 20/4/2020 -
55: Panel: How customer-centric are you?
Publicado: 17/4/2020 -
54: Panel: Customer communications in a crisis
Publicado: 10/4/2020 -
53: Panel: Handling layoffs like a human
Publicado: 3/4/2020 -
52: Panel: Corona-crisis check-in
Publicado: 27/3/2020 -
51: Panel: Women Leaders in Support
Publicado: 20/3/2020 -
Upcoming Specials
Publicado: 16/3/2020 -
50: Hiring in Support with Josh Magsam
Publicado: 13/3/2020 -
49: Hiring in Support with Alyssa Percell
Publicado: 12/3/2020 -
48: Hiring in Support with Craig Stoss
Publicado: 11/3/2020 -
47: Hiring in Support with Kristina King
Publicado: 10/3/2020 -
46: Hiring in Support with Ulrike Pitzschke
Publicado: 9/3/2020 -
45: Careers in Support with Kristina King
Publicado: 6/3/2020 -
44: Careers in Support with Mike Redbord
Publicado: 5/3/2020 -
43: Careers in Support with Vanessa Subramaniam
Publicado: 4/3/2020 -
42: Careers in Support with Natalie Ruhl
Publicado: 3/3/2020 -
41: Careers in Support with Matt Dale
Publicado: 2/3/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
