Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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79: Forecasting in Support with Matt Dale
Publicado: 21/5/2020 -
78: Forecasting in Support with Greg Skirving
Publicado: 20/5/2020 -
77: Forecasting in Support with Mike Redbord
Publicado: 19/5/2020 -
76: Forecasting in Support with Craig Stoss
Publicado: 18/5/2020 -
75: Support Contributing to Revenue with Josh Magsam
Publicado: 15/5/2020 -
74: Support Contributing to Revenue with Erica Mancuso
Publicado: 14/5/2020 -
73: Support Contributing to Revenue with Craig Stoss
Publicado: 13/5/2020 -
72: Support Contributing to Revenue with Mo McKibbin
Publicado: 12/5/2020 -
71: Support Contributing to Revenue with Mike Redbord
Publicado: 11/5/2020 -
70: Self-care in Support with Lauren Rose Eimers
Publicado: 8/5/2020 -
69: Self-care in Support with Hilary Dudek
Publicado: 7/5/2020 -
68: Self-care in Support with Ryan Klausner
Publicado: 6/5/2020 -
67: Self-care in Support with Greg Skirving
Publicado: 5/5/2020 -
66: Self-care in Support with Ulrike Pitzschke
Publicado: 4/5/2020 -
65: Onboarding New Hires with Ackerman
Publicado: 1/5/2020 -
64: Onboarding New Hires with Kaylin Bailey
Publicado: 30/4/2020 -
63: Onboarding New Hires with Craig Stoss
Publicado: 29/4/2020 -
62: Onboarding New Hires with Ash Rhodes
Publicado: 28/4/2020 -
61: Onboarding New Hires with Lauren Rose Eimers
Publicado: 27/4/2020 -
60: Building Leaders in Your Team with Greg Skirving
Publicado: 24/4/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
