74: Support Contributing to Revenue with Erica Mancuso
Customer Support Leaders - Un pódcast de Charlotte Ward
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Send us a text Week 19 Topic: Support Contributing to Revenue Erica Mancuso talks with me one-to-one for the first time, having guested earlier in the year on a panel. Here, we talk about how customer segmenting is key to setting support tiers and finding leads to sell those. Support the show
