154 Episodo

  1. How to reach more senior clients, with Jenny Plant

    Publicado: 8/6/2021

  2. How to deal with difficult clients, with Dr Mark Goulston

    Publicado: 1/6/2021

  3. How to account manage in an independent full service agency, with Emma Blaken & Matt Bonser

    Publicado: 25/5/2021

  4. How can a podcast help an agency's new business strategy? with Nathan Anibaba

    Publicado: 18/5/2021

  5. What are the financial metrics & best operational model for a fast growth agency?, with Mark Probert

    Publicado: 11/5/2021

  6. How to account manage in an app development agency with Tim Moore

    Publicado: 3/5/2021

  7. How to manage others for agency account managers, with Matt Plant

    Publicado: 27/4/2021

  8. 10 top tips to be successful in agency account management, with Jenny Plant

    Publicado: 20/4/2021

  9. What account managers can learn about the science of listening, with Dr Laura Janusik

    Publicado: 13/4/2021

  10. How to use the power of 'surgical empathy' with your clients, with Dr Mark Goulston

    Publicado: 6/4/2021

  11. An agency leader's guide to account management, with David C Baker

    Publicado: 26/3/2021

  12. How to move from agency employee to agency owner, with Simon Barbato

    Publicado: 23/3/2021

  13. Why 98% of online ads don't work - and what to do about it, with Martin Lucas

    Publicado: 16/3/2021

  14. What's the role of a digital agency project manager?, with Nadine Schofield

    Publicado: 9/3/2021

  15. How to improve the way you work with a marketing director, with Sam Bridger

    Publicado: 1/3/2021

  16. How to lead the team as agency client services director, with Paul Kirkley

    Publicado: 23/2/2021

  17. What can creative agency account managers learn from an account manager in the software industry?, with James Aldrich

    Publicado: 17/2/2021

  18. How to present new ideas with behavioural science in mind

    Publicado: 12/2/2021

  19. How to be a strategic account manager in the creative industry, with Andy Young & Laura Cohen

    Publicado: 2/2/2021

  20. Exceptional leadership and having difficult conversations, with Nadine Powrie

    Publicado: 21/1/2021

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This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business.

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