Take a Moment
Un pódcast de Genesys
Categorías:
33 Episodo
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S3 Ep. 6 Integral Care: Providing hope and healing through mental health education
Publicado: 16/11/2020 -
S3 Ep. 5 Hesitation equals devastation
Publicado: 30/10/2020 -
S3 Ep. 4 Customers for life: Agents are central to building customer loyalty
Publicado: 6/10/2020 -
S3 Ep.3 Rochester Regional Health: Enabling empathetic patient experiences through the cloud
Publicado: 21/9/2020 -
S3 Ep.2 Enable Better Service: Aarde Cosseboom’s CX mission
Publicado: 2/9/2020 -
S3 Ep.1 James Hinchcliffe: How to Stay Driven
Publicado: 19/8/2020 -
S2 Ep. 19 Leadership Through Crisis: Allyship in Action
Publicado: 22/7/2020 -
S2 Ep. 18 Leadership through crisis: Equity in action
Publicado: 15/7/2020 -
S2 Ep. 17 Leadership through crisis: Empathy in action
Publicado: 8/7/2020 -
S2 Ep. 16 Leadership in crisis: Knowing where the battle should be
Publicado: 13/5/2020 -
S2 Ep.15 Intentional Humanity: The common thread for design, culture, and leadership
Publicado: 29/4/2020 -
S2 Ep. 14 Architects of success: The Genesys Cloud story
Publicado: 15/4/2020 -
S2 Ep. 13: Genesys Cloud: Helping people should be an easy job
Publicado: 1/4/2020 -
S2 Ep.12 Beautiful wounds – The art of war and marketing
Publicado: 18/3/2020 -
S2 Ep. 11 Failure is just a moment in time
Publicado: 4/3/2020 -
S2 Ep. 10 Technology + empathy = success: Rose-Hulman inspires tomorrow’s geniuses
Publicado: 19/2/2020 -
S2 Ep. 9 Women in Tech: Walking the path unplanned
Publicado: 5/2/2020 -
S2 Ep. 8 Bold curiosity: Key attributes for a high-performing creative leader
Publicado: 22/1/2020 -
S2 Ep. 7 Holiday host highlight with Mari Yamaguchi
Publicado: 8/1/2020 -
S2 Ep. 6 Holiday host highlight with Nathan Bennett
Publicado: 18/12/2019
The podcast where we explore the essence of customer experience, creativity, and company culture through stories from some of today’s most accomplished professionals. Join hosts Nathan Bennett and Mari Yamaguchi as they explore how great leaders think, learn from their failures, and how they inspire others to succeed. Spanning across multiple industries, our guests include the CEO of an International Airport, the Director of a bustling contact center, female leaders in technology, experts in sales and marketing and many more. If you’re hungry for insightful, compelling, and often hilarious stories from all walks of business life, then we invite you to sit back, relax, and take a moment with us. About Genesys Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
