Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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131: Support’s Relationship to Sales with Jason Cutter
Publicado: 19/10/2020 -
130: Support’s Relationship to Product with Ashley Sachs
Publicado: 16/10/2020 -
129: Support’s Relationship to Product with Andrea Saez
Publicado: 15/10/2020 -
128: Support’s Relationship to Product with Matt Dale
Publicado: 14/10/2020 -
127: Support’s Relationship to Product with Craig Stoss
Publicado: 13/10/2020 -
126: Support’s Relationship to Product with Simone Secci
Publicado: 12/10/2020 -
125: Freelancing in Support with Nicole Jackson
Publicado: 9/10/2020 -
124: Freelancing in Support with Mo McKibbin
Publicado: 8/10/2020 -
123: Freelancing in Support with Andrei Kamarouski
Publicado: 7/10/2020 -
122: Freelancing in Support with Jenny Dempsey
Publicado: 6/10/2020 -
121: Freelancing in Support with Zeni Bandy
Publicado: 5/10/2020 -
Bonus - INBOUND 2020
Publicado: 28/9/2020 -
120: CSAT with Simone Secci
Publicado: 25/9/2020 -
119: CSAT with Chris Taylor
Publicado: 24/9/2020 -
118: CSAT with Nicholas Zeisler
Publicado: 23/9/2020 -
117: CSAT with Mo McKibbin
Publicado: 22/9/2020 -
116: CSAT with Denise Twum
Publicado: 21/9/2020 -
115: Support Scope with Mike Redbord
Publicado: 18/9/2020 -
114: Support Scope with Mo McKibbin
Publicado: 17/9/2020 -
113: Support Scope with Craig Stoss
Publicado: 16/9/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
