Enhancing Guest Experience in Hospitality with Amazon’s Principles. TSHS-080

The Social Hotelier - Un pódcast de Sam-Erik Ruttmann - Sabados

In this episode, Steve Anderson, an expert and author of The Bezos Letters, discusses examples of the principles of growing a business like Amazon. He shares insights on customer obsession, day-one mentality, high-velocity decision-making, and more. The conversation also delves … Continue reading →

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