229: Digital CX And Design Trends, 2020
The CX Cast - Un pódcast de Forrester - Martes
Eight trends in 2020 are shaping how experience design (XD) professionals and their companies should improve their customers’ experiences with digital touchpoints, from apps to websites to Alexa skills. In this episode, we discuss with Principal Analyst Andrew Hogan, about what are the digital CX and design trends to look out for this year.
Click the titles below for more on this topic:
* Digital CX And Design Trends, 2020
