VUX World
Un pódcast de Kane Simms
336 Episodo
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How HSBC is using conversational AI with Andy Kingston, HSBC
Publicado: 24/5/2022 -
The need for AI privacy, with Patricia Thaine, CEO, Private AI
Publicado: 19/5/2022 -
How AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner, AMRO Bank
Publicado: 18/5/2022 -
Top CX trends and how AI is helping, with Brad Cleveland
Publicado: 4/5/2022 -
How Marks and Spencer is using conversational AI, with Steven Siddall Contact Systems Lead, Marks and Spencer
Publicado: 27/4/2022 -
How Homeserve is using DialogFlow for CX automation, with Phil Jordan, Head of Contact Channel Automation and Self Service, Homeserve
Publicado: 22/4/2022 -
How Instacart is using conversational AI with Ayesha Saleem, Conversation Design Manager, Instacart
Publicado: 21/4/2022 -
Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER
Publicado: 21/4/2022 -
Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia
Publicado: 19/4/2022 -
Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI
Publicado: 14/4/2022 -
Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai
Publicado: 1/4/2022 -
Call centre authentication with Matt Smallman, Founder, SymNex Consulting
Publicado: 31/3/2022 -
So you have a chatbot, now what? With Alan Nichol, CTO, Rasa
Publicado: 25/3/2022 -
How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon
Publicado: 24/3/2022 -
How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP
Publicado: 20/3/2022 -
'Cobots' with Lisa Michaud, Product Director, Interactions
Publicado: 19/3/2022 -
Making up for lost revenue with AI with Brian Jeppesen, Landry's Inc.
Publicado: 16/3/2022 -
Bringing conversational commerce to life with Brian Podolak, CEO, Vocodia
Publicado: 16/3/2022 -
Speech recognition revolution with Scott Stephenson, CEO, Deepgram
Publicado: 11/3/2022 -
Speech-to-speech synthesis with Alex Serdiuk, CEO, Respeecher
Publicado: 5/3/2022
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.
