The CX Leader Podcast | A resource for customer experience leaders
Un pódcast de Walker Information - Martes
340 Episodo
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Experiencing X4
Publicado: 28/3/2023 -
Patient vs. Customer Experience
Publicado: 21/3/2023 -
Concerts, Conventions, and CX
Publicado: 14/3/2023 -
Your CX Career
Publicado: 7/3/2023 -
Putting the Humanity Back Into Patient Experience
Publicado: 28/2/2023 -
Setting Employees Up for Success
Publicado: 21/2/2023 -
Service Design
Publicado: 14/2/2023 -
Creating Superfans
Publicado: 7/2/2023 -
Life in the Fast Lane
Publicado: 31/1/2023 -
Anticipate and Elevate
Publicado: 24/1/2023 -
Sense and Respond
Publicado: 17/1/2023 -
Emotions Matter
Publicado: 10/1/2023 -
The Data Endgame
Publicado: 3/1/2023 -
It's Gotta Be Seamless
Publicado: 20/12/2022 -
Creating Structure out of Unstructured Data
Publicado: 13/12/2022 -
Enable Your Employees
Publicado: 6/12/2022 -
Predicting the Future
Publicado: 29/11/2022 -
Let's Play!
Publicado: 22/11/2022 -
The Right "Now"
Publicado: 15/11/2022 -
The Three Levels of Personalization
Publicado: 8/11/2022
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
