693 Episodo

  1. #393: Agile supply chains, with Peter Pernot-Day, SHEIN

    Publicado: 14/7/2023

  2. #392: Great CX in regulated industries, with Meghan Fishburn, AgencyQ

    Publicado: 12/7/2023

  3. #391: AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac

    Publicado: 10/7/2023

  4. #390: Prioritizing what customers both want and need with Bobby Arbuthnot, Unisys

    Publicado: 7/7/2023

  5. #389: Marketing, AI, and the Omnichannel Experience with Asim Zaheer, Glassbox

    Publicado: 5/7/2023

  6. #388: AI and decision making, prediction, and workflow automation, with Rik Chomko, CEO at InRule

    Publicado: 3/7/2023

  7. #387: AI & Machine Learning in the Enterprise, with Scott Love, Lovelytics

    Publicado: 30/6/2023

  8. #386: Intrapreneurship and fostering innovation from within, with Shane Pahl

    Publicado: 28/6/2023

  9. #385: Dispelling Myths About Funding Creative and UX: What You Think You're Getting vs What You Really Need with Dan Knuckey and Jason Bowman from The Office of Experience

    Publicado: 26/6/2023

  10. #384: The Autonomous Enterprise and CX, plus the Ethics of Generative AI, with Tara DeZao, Pega

    Publicado: 23/6/2023

  11. #383: Maximizing events data with JR Sherman, CEO of RainFocus

    Publicado: 21/6/2023

  12. #382: Building Customer Enagement with April Mullen, Braze

    Publicado: 19/6/2023

  13. #381: Narrowing the strategy and execution gap with Alex Castro, CEO of 11:59

    Publicado: 16/6/2023

  14. #380: Culture that benefits employees, customers, and the business with Steve Robinson, former CMO at Chick-fil-A

    Publicado: 14/6/2023

  15. #379: Creating a truly accessible customer experience with Yaddy Arroyo, Truist

    Publicado: 12/6/2023

  16. #378: CX and Professional Services, Part 2 with Tammi Nagucki, Environmental Design Group

    Publicado: 9/6/2023

  17. #377: Beyond Customer Loyalty: Building a Cult Brand, with Chris Kneeland, CEO of Cult Collective

    Publicado: 7/6/2023

  18. #376: Improving Customer Education for Better CX with Jack Foster, Workramp

    Publicado: 5/6/2023

  19. #375: Creating best-in-class personalized customer experiences with Pini Yakuel, CEO at Optimove

    Publicado: 2/6/2023

  20. #374: Customer Lifetime Value and Journey Orchestration with Matthew Egol, JourneySpark Consulting

    Publicado: 31/5/2023

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Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and tech platforms discussing the industry's trends, like AI adoption, first-party data strategies, artificial intelligence in the consumer journey, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, martech and artificial intelligence transformation advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.

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