The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episodo

1. Rewind: How Yelp drove down churn by building up customer success

   Publicado: 22/7/2021
2. IBM's Arin Bhowmick on designing ethical AI

   Publicado: 15/7/2021
3. Rewind: Matt Rogers on scaling your SaaS business

   Publicado: 8/7/2021
4. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

   Publicado: 1/7/2021
5. Celebrating Pride: Being out while the world is in

   Publicado: 24/6/2021
6. How Intercom is preparing for a return to the office

   Publicado: 17/6/2021
7. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

   Publicado: 10/6/2021
8. Intercom on Product: Accelerating your strategy after COVID-19

   Publicado: 3/6/2021
9. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

   Publicado: 27/5/2021
10. Conversations with friends: 6 highlights from behind the mic

    Publicado: 20/5/2021
11. Gong’s Linda Lin on customer success strategies for moving upmarket

    Publicado: 13/5/2021
12. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

    Publicado: 6/5/2021
13. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Publicado: 29/4/2021
14. Calm’s Will Larson on how to build a technical leadership career

    Publicado: 22/4/2021
15. MadKudu’s Francis Brero on how AI can boost conversational support

    Publicado: 15/4/2021
16. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Publicado: 8/4/2021
17. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Publicado: 1/4/2021
18. CX pioneer Jeanne Bliss on building customer-centric businesses

    Publicado: 25/3/2021
19. Built for you E03: Behind conversation topics and custom reports

    Publicado: 18/3/2021
20. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Publicado: 11/3/2021