The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodo

1. Rewind: Jean Hsu on people-centric management

   Publicado: 1/9/2022
2. Kinzen’s CEO Mark Little on the fight against disinformation

   Publicado: 25/8/2022
3. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

   Publicado: 18/8/2022
4. UserTesting’s Janelle Estes on using human insight to create memorable experiences

   Publicado: 11/8/2022
5. Let's talk principles: From technical conservatism to connected, modular systems

   Publicado: 4/8/2022
6. Sanj Bhayro on creating the right foundation to help businesses scale

   Publicado: 28/7/2022
7. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

   Publicado: 21/7/2022
8. Stripe’s James Dyett on a customer-first approach to sales

   Publicado: 14/7/2022
9. Stark’s CEO Cat Noone on designing accessible products

   Publicado: 7/7/2022
10. Form specialist Caroline Jarrett on designing surveys that work

    Publicado: 30/6/2022
11. G2's CMO Amanda Malko on the latest trends in software buying

    Publicado: 23/6/2022
12. Pride 2022: Being out and bringing people in

    Publicado: 16/6/2022
13. Intercom’s product principles: Back to the basics

    Publicado: 9/6/2022
14. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Publicado: 2/6/2022
15. Intercom on Product: Facing the tech slowdown

    Publicado: 26/5/2022
16. 2022 CS Benchmark: How support quality impacts businesses

    Publicado: 19/5/2022
17. Rewind: Slack’s Ali Rayl on supporting millions of daily active users

    Publicado: 12/5/2022
18. Let's talk principles: Exploring how we build product at Intercom

    Publicado: 5/5/2022
19. HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

    Publicado: 28/4/2022
20. Dialling it up: The evolution of phone support

    Publicado: 21/4/2022