Customer Support Leaders
Un pódcast de Charlotte Ward
Categorías:
341 Episodo
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169: Slack Support with Chris Jewitt
Publicado: 14/1/2021 -
168: Slack Support with Sean Tanos
Publicado: 13/1/2021 -
167: Slack Support with Fletcher Richman
Publicado: 12/1/2021 -
166: Slack Support with Vlad Shlosberg
Publicado: 11/1/2021 -
2021 Kickoff
Publicado: 4/1/2021 -
165: Year in Review: Can’t Get No Satisfaction
Publicado: 1/1/2021 -
164: Year in Review: Successful Improvements
Publicado: 31/12/2020 -
163: Year in Review: Looking Back at Forecasting
Publicado: 30/12/2020 -
162: Year in Review: Growing the Business through Support
Publicado: 29/12/2020 -
161: Year in Review: Growing Teams and Leaders
Publicado: 28/12/2020 -
160: Year in Review: Bringing People Together
Publicado: 25/12/2020 -
159: Year in Review: Careers and Hiring
Publicado: 24/12/2020 -
158: Year in Review: Numbers and Beyond
Publicado: 23/12/2020 -
157: Year in Review: Reviews, Goals and Performance
Publicado: 22/12/2020 -
156: Year in Review: Metrics
Publicado: 21/12/2020 -
155: Year in Review: Leadership Careers
Publicado: 18/12/2020 -
154: Year in Review: Frustrations and Awkward Conversations
Publicado: 17/12/2020 -
153: Year in Review: The First Week
Publicado: 16/12/2020 -
152: Year in Review: Podcast Journey Part 2
Publicado: 15/12/2020 -
151: Year in Review: Podcast Journey Part 1
Publicado: 14/12/2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
