Crack the Customer Code
Un pódcast de Adam and Jeannie - Martes
509 Episodo
-
165: Are You Ready for the Holidays?
Publicado: 3/11/2016 -
164: Doug Sandler, Nice Guys Finish First
Publicado: 31/10/2016 -
163: When to Update Customer Journey Maps
Publicado: 27/10/2016 -
162: Joy Marsden, Keep Stepping
Publicado: 24/10/2016 -
161: How to Approach Customer Threats
Publicado: 20/10/2016 -
160: Blake Morgan, More is More
Publicado: 17/10/2016 -
159: No Budget for Customer Experience
Publicado: 13/10/2016 -
158: Christoff Weihman, Excellerate Service
Publicado: 10/10/2016 -
157: Employee Incentives and Unintended Consequences
Publicado: 6/10/2016 -
156: John Dwyer, WOW Marketing
Publicado: 3/10/2016 -
155: Don’t Forget the Baby Boomers
Publicado: 29/9/2016 -
154: Adrian Swinscoe, How to Wow
Publicado: 26/9/2016 -
153: Training for New Customer Service Technology
Publicado: 22/9/2016 -
152: Daniel Lemin, Manipurated
Publicado: 19/9/2016 -
151: Bringing the Experience to the Customers
Publicado: 15/9/2016 -
150: Phil Gerbyshak, Social Connections
Publicado: 12/9/2016 -
149: Customer Service and Technology Investment
Publicado: 8/9/2016 -
148: Randi Busse, Workforce Development
Publicado: 5/9/2016 -
147: Private Social Media for Customer Service
Publicado: 1/9/2016 -
146: Casey Carpenter, Sales Breakthrough Coach
Publicado: 29/8/2016
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
