Digital guest services, local provider

Joined by Julie Grieve, founder and CEO of Criton, a guest engagement platform for thehospitality sector we talk about the necessity to address savings and bring efficiencies in guest service delivery and the role of technology. We take a look at how hotels can build trust with guests through hygiene and distancing polices, and how some businesses in the travel chain will have to diversify. Prior to starting her own business Julie was the CEO of Lateral City, a luxury serviced apartment...