3035: Overcoming AI Fatigue: WalkMe’s Solution to Productivity Challenges

In this episode of Tech Talks Daily, I speak with Liya Spiegel, Senior Director of Product at WalkMe, about how their latest launch, WalkMeX, is transforming the future of business productivity. While the market is flooded with AI assistants and tools, many are falling short of their promise to enhance productivity. Liya offers a fresh perspective on how WalkMe is creating a new category of AI that not only meets employees where they are but also delivers real, tangible benefits by working seamlessly across any application. WalkMeX, the first AI copilot with the context to guide users through any workflow, is changing how businesses and employees interact with AI. Rather than adding to the noise of countless apps, WalkMeX integrates into existing workflows, providing proactive and contextual advice that helps users focus on their work, not on managing technology. Liya shares insights into how WalkMeX flies side by side with users, allowing organizations of all sizes to deploy AI to boost productivity in a meaningful way. We also explore the challenges businesses face as AI tools flood the market. Many employees are expected to adapt quickly to new copilots without fully understanding their purpose or benefits, leaving them overwhelmed. A recent survey of 1,000 office workers revealed that over half use AI at work, yet almost half see no improvement in their productivity. Liya explains why so many AI tools fail and how WalkMe’s approach is different, offering a unified experience that removes the friction from adopting new technology. Liya discusses the broader implications of AI for the future of work, including how WalkMe’s advancements will help organizations use AI safely and effectively. With WalkMeX, businesses are finally able to unlock the true potential of AI, enabling employees to focus on what truly matters.