Handling Rude / Angry Guests

The Modern Waiter Podcast - Un pódcast de Restaurant-Podcast | Service industry

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"Not all rude guests are angry and not all angry guests are rude."  This weeks episode outlines 5 tips for handling both rude and angry guests.  We dive into several reasons why this behavior may occur.  Keep your cool and be professional, if you can. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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