Verizon's Radha Sankaran on Personalizing Customer Experiences and Improving Frontline Decision-Making with Data

Joining Cindi today is Radha Sankaran, the Executive Director of Advanced Analytics/AI and ML at Verizon. Radha and Cindi discuss the benefits of personalizing customer experience and uncover strategies for empowering frontline decision makers with data. Plus, they share what women in tech aspiring to excel in this field should know to succeed and break the glass ceiling.