Improving the patient experience
The CX Leader Podcast | A resource for customer experience leaders - Un pódcast de Walker Information - Martes
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The phrase “healthcare is broken” is often used to describe the health services industry in America, but what does that mean? Steve welcome the co-founder and president of OurHealth, Dr. Jeff Wells, and they discuss what it means to provide better experiences for patients and how that compares to the customer experience space.
