Ep 69, Jennifer Griffin, Shifting to a Proactive Approach to Customer Success
Strikedeck Radio: Customer Success Live - Un pódcast de Strikedeck & Kristen Hayer - Jueves
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Join Kristen Hayer, in conversation with Jennifer Griffin, VP of CS at Trust Radius as they talk about the process of transforming a largely reactive customer-facing team into a truly proactive customer success program.
