Ep 41 - Ed Powers, VP of Client Success at InteliSecure
Strikedeck Radio: Customer Success Live - Un pódcast de Strikedeck & Kristen Hayer - Jueves
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Ed Powers, the Vice President of CS for InteliSecure, is a frequent speaker on the topic of neuroscience and Customer Success. In this episode, Kristen and Ed discuss how people make the renewal decision, as well as ways that CSMs can better engage their clients.