Ep 37 - Ari Hoffman, Success Fanatic at MindTouch
Strikedeck Radio: Customer Success Live - Un pódcast de Strikedeck & Kristen Hayer - Jueves
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In some of our recent episodes we’ve focused on helping customers achieve business outcomes that are tied to KPIs and goals. Ari Hoffman, Success Fanatic for MindTouch, joins Kristen to talk about how to balance the focus on goals and outcomes with helping customers work with products and understand features in the day-to-day.