Compliance DOs and DON'Ts: Kristy Roberts: Reporting Producer Criminal Charges & Records

Welcome to Compliance Dos & Don’ts, where experts share their licensing and compliance knowledge.  Today, Kristy Roberts, Licensing Manager at Insurance Licensing Services of America (ILSA) shares her dos and don’ts for reporting producers’ criminal charges/records.  Her secret for success: Read the wording of the standard background questions on the licensing applications carefully, and respond openly and honestly. And if you only learn one thing from this podcast, let it be this: Criminal charges, including DUIs, always appear on criminal background checks – even if the charge has been “expunged.”