Rachael Jones - CEO, Syntax, a Redesign Health Company: Stakeholder Messaging and Radical Accountability

This week Rachael Jones shares how her organization is turning stakeholders into teammates and making value-based care work for everyone involved. Listen in as Laura and Rachael discuss issues that cause friction around patient care, how Rachael navigated being an outsider and bringing a team together after a merger, the clarifying questions that matter most.   Here are a few things you’ll learn during this conversation: Why Rachael uses the mantra “Clarify role. Clarify goal.” The Importance of the Three C’s – Communication, Consensus Building, and Collaboration Why Radical Accountability is valuable in emerging leaders How to shift the energy of your team Strategies for holding conversations with an underperformer   During the 24-Hour Influence Challenge, Rachael encourages you to ask yourself three questions: What’s your win? What’s important now? What’s one thing you could do to move forward?   These questions are based on the book Essentialism by Greg McKeown: http://bit.ly/3i7XYjh   About Rachael Jones:   Rachael Jones is an award-winning healthcare executive, thought leader in advancing Value-Based Care, and self-proclaimed “healthcare analytics nerd” adept in telling stories with data. As a deep Value-Based Care expert, her distinguished career spans over 25 years in senior leadership roles for some of the largest health insurers and healthcare IT solutions providers in the U.S. including Cotiviti, Anthem, HealthFirst, and the TriZetto Group.   A champion of transformational change, Rachael is passionate about improving the healthcare landscape, with a longstanding history of success in delivering innovative products, performance-enhancing analytics, growth-enabling operational and investment strategies, and cost-of-care controls.   Rachael was recently named the new CEO and co-founder of a startup company still in stealth mode but among the portfolio of 40+ companies owned by Redesign Health, a pioneer in powering innovation in healthcare. In her new executive role, Rachael will be focused on catalyzing the transition to value-based care for health organizations nationwide by offering purpose-built tools and expertise to enable transparent, collaborative, and effective VBC program implementations.   Rachael earned her Bachelor of Science from Montclair State University and a Master of Public Administration from New York University.   You connect with Rachael in the following ways: Website: https://www.redesignhealth.com/ Linkedin: https://www.linkedin.com/in/rachaelmcjones/   To learn more about Dr. Laura Sicola and how mastering influence can impact your success go to https://www.speakingtoinfluence.com/quickstart and download the quick start guide for mastering the three C’s of influence.   You can connect with Laura in the following ways:   LinkedIn: https://www.linkedin.com/in/drlaurasicola LinkedIn Business Page: https://www.linkedin.com/company/vocal-impact-productions/ YouTube: https://www.youtube.com/c/VocalImpactProductions Facebook: Vocal Impact Productions Twitter: @Laura Sicola  Instagram: @VocalImpactProductionsSee omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.