Highlights episode: Making it through a pandemic

In this episode, we reflect on how two startups navigated a rocky year. Our hosts, Pedro Muller and Tara McCann, handpick their favorite moments with past guests from TravelNest and Wavy. Both businesses found unique ways to grow, even during the pandemic. Find out some of their top lessons, including:  Switching strategies in times of crisis Ways to put your customers first How customer experience starts with employee experience