Riding the Salesforce Wave with Megan James, Director of Sales Operations at Knock

In this week’s episode of the Sales Ops Demystified, Tom Hunt is joined by Megan James, Director of Sales Operations at Knock. They discuss how powerful Salesforce is for companies that use it and for the career progression of those who manage it. She also talks about her favourite KPIs, how remote working has helped her work at Knock, and how it changed the forecasting process for Knock.