162: Using Your Customer Success Function to Boost Revenue - with John Tzagkarakis

EPISODE SUMMARYGreat customer success can boost revenue. In this episode, John Tzagarakis shares his expertise on how using customer success stories can increase your ROI in the SaaS world as he joins Matt Wolach, the host of SaaS-Story in the Making Podcast. Tzagarakis discusses the customer management tactics he uses as founder and director at Customer Consulting Network to help his clients scale.Tzagarakis offers his advice on strengthening your company’s customer support practices, and se...