Why A Positive Customer Experience Is A Revenue Generator | #082 Philippe Roireau
Ecommerce Coffee Break - Helping You Become A Smarter Online Seller - Un pódcast de Build and grow your online store with expert insights on ecommerce, marketing, tech, and entrepreneurship.
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This episode features Philippe Roireau, the Vice President of Business Development & Partnerships at Gorgias.We talk about why a positive customer experience is a revenue generator for our eCommerce store and how your support team can become a profit center.Gorgias is the highest-rated customer service and live chat helpdesk for Shopify and Shopify Plus stores.On the Show Today You’ll Learn:How to give superpowers to your support teamHow to centralize your support tickets in one placeWhy ...
