Sagi Eliyahu - CEO and Co-Founder of Tonkean

By 2023, Gartner projects that citizen developers will outnumber professional developers more than 4-to-1 at large enterprises.  This astonishing development reflects the emergence of employees with "digital dexterity", who are comfortable using new technologies that drive "better business outcomes". One example of such technology is Tonkean’s Adaptive Business Operations Platform, a no-code/low-code automation tool that empowers citizen developers, or “makers” to optimize processes at the operations layer.   Sagi Eliyahu, is the CEO and Co-Founder of Tonkean, and he’s on a mission to transform upskilled personnel into makers, who use automation to identify problems and build solutions without any programming, or the need for IT resources.  We talk with him about human-in-the-loop automation, and along the way we learn about the importance of optimizing for humans rather than data, the biggest challenges organizations are experiencing in deploying automation, and the surprisingly high percentage of IT & operations teams that have adopted or are working on adopting no-code/low-code tools.