Mike Monteiro, co-founder at Mule Design
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Un pódcast de Intercom - Jueves
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Mike Monteiro is the co-founder and design director of Mule Design and speaks frequently and passionately about both craft and business. In this conversation with Intercom's Stewart Scott-Curran, Mike explains the responsibilities designers have to their users and community, why the veil of ignorance is perhaps the greatest tool a designer can use, the issues he sees with design education today, and much more.