Kim Scott, author of Radical Candor

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Un pódcast de Intercom - Jueves

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Nothing will drain your startup's talent pool faster than a bad manager. So what makes for a good one? Kim Scott, author of the bestselling book Radical Candor: Be a kickass boss without losing your humanity, explains how to create a culture of giving and receiving feedback that will help your team do its best, most fulfilling work.

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