Jeff Gardner, Director of Customer Support at Intercom
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - Un pódcast de Intercom - Jueves
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Nearly five years ago Jeff Gardner became Intercom's first customer support hire. Today he manages a team of 50+, who are handling more than 25,000 customer conversations a month. In a chat with Intercom's Adam Risman, he explains how to keep your customer support personal as you scale.
