#308 - The Business Case for IAM with IDPro Andre Koot

In this episode of the Identity at the Center podcast, Jeff and Jim discuss how to make the business case for IAM and determining the return on investment (ROI). Joined by Andre Koot, they delve into the need for a compelling business case to drive IAM investments. The conversation covers the quantitative and qualitative aspects of ROI, and the importance of stakeholder communication. 00:00 Welcome to the Identity at the Center Podcast 01:39 Training and Professional Development in IAM 03:58 Upcoming Conferences and Events 07:51 The Business Case for IAM 12:51 IAM: Financial and Non-Financial Perspectives 23:08 Calculating Return on Investment in IAM 28:59 Hard Dollars vs. Soft Dollars 30:11 Dollarizing Non-Savings Benefits 31:40 Challenges in ROI Calculations 34:07 Quantifiable vs. Non-Quantifiable Benefits 37:14 ROI in Different Organizational Contexts 39:50 Insourcing vs. Outsourcing 49:02 Communicating ROI Effectively 54:10 Language Nuances and Cultural Context 01:01:35 Conclusion and Final Thoughts Connect with Andre: https://www.linkedin.com/in/meneer/ The Business Case for IAM (IDPro): https://bok.idpro.org/article/id/97/ Strategic Alignment and Access Governance (IDPro): ****https://bok.idpro.org/article/id/90/ Authenticate Conference - Use code IDAC15 for 15% off: https://authenticatecon.com/event/authenticate-2024-conference/ SailPoint Navigate - October 21-24 in Orlando, FL - Use code IDAC for a $400 discount Connect with us on LinkedIn: Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/ Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/ Visit the show on the web at http://idacpodcast.com and watch at https://www.youtube.com/@idacpodcast