Tech CEO-Turned-Hotel CEO Shares Tech Advice - Ben Rafter, Springboard Hospitality
Hospitality Daily Podcast - Un pódcast de Josiah Mackenzie
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In this episode, Ben Rafter, President and CEO of Springboard Hospitality, shares insights on how innovation and technology can empower hospitality providers and elevate the guest experience.We cover:Springboard's dedicated department for innovationThe importance of beta-testing technologyWhat frustrates Ben about technology companiesWhat it takes to successfully implement technologyEnhancing guest interactions with technologySupporting emotional intelligence in hospitalityWhy Ben loves behin...
