Stop Fighting Fires: Building a Culture of Problem Solvers in Your Hotel - Adele Gutman

In this episode, Adele Gutman shares insights on effectively responding to hotel guest feedback to prevent future issues and improve guest satisfaction and team morale.Watch Us Build an AI Bot to Answer Hotel Reviews (YouTube)Send Josiah a text Take the Artificial Intelligence in Hospitality survey now to understand how others use AI and the opportunities for you and your hospitality business.A few more resources: If you're new to Hospitality Daily, start here. You can send me a message her...