#184 - Your New Shopping Companion

Brian Barclay is the Sr Director of Product Design at a Japanese firm Rakuten Americas, In Japanese, Rakuten means “optimism.” a global leader in internet services that empowers individuals, communities, businesses and society by providing value as cashback for goods and services for consumers.    Brian brings to the surface the complexities of providing value to the merchants as well as the consumers. He shares how is finds unique opportunities to be relevant and provides an enriching shopping experience to be a trusted shopping companion in the near future.