Digital Experience in Travel and Hospitality

Peter Klayman, VP of Business Strategy at Bottle Rocket discusses how a superior digital experience and translate to superior customer experience in the travel and hospitality industries. Bottle Rocket is a digital experience consultancy working to create meaningful connections between consumers and many of the world’s most successful travel and hospitality companies, including Caesars Palace, Chick-fil-a, Pizza Hut and Starwood Resorts. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?