Episode 4 - Why Genesys’ WEM is Making Headlines and Winning Awards
Customer Experience Insights - Un pódcast de Genesys Influencer Relations
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Join host Scott Nagel as he discusses Genesys’ Workforce Engagement Management with Michele Fisher from Genesys. She clarifies the differences between WFM and WEM, shares insights into why Genesys stands out among the competition in the WEM space, and provides a glimpse into what features are coming later this year.
