Value delivery systems with UserOnboard’s Samuel Hulick

Samuel Hulick is best known for running useronboard.com, producing pithy teardowns, and writing “The Elements of User Onboarding.

We talked to user onboarding and UX expert Samuel Hulick about:

• The importance of understanding customers desired outcomes beyond your product.
• What it means to think of products as value delivery systems.
• How to get started improving your customers path to success with your product

Resources

• Bulletproof User Onboarding
• Badass: Making Users Awesome by Kathy Sierra

Connecting with Samuel

• Follow Samuel on Twitter
• Learn more about UserOnBoard