Episode 381: Meeting the Banking Expectations of Digital Natives

In this episode of Breaking Banks, Brett King hosts Head of Product, Financial Access at Plaid Niko Karvounis, Jess Romano Plaid Exchange Lead, VP of Digital Innovation and Strategy Ben Maxim MSFCU. The group discusses how the newly launched Plaid Exchange enables small-mid and regional banks to meet customers where they are while ensuring connectivity is part of their digital strategy.  Take MSFCU, for example, in an era where an increasing number of bank and credit union customers are digital natives, MSFCU recognized they needed to meet their customer expectations by enabling secure and reliable connectivity to digital tools and services like Venmo, Robinhood, and Betterment.