Episode 359: Pandemics and Playbooks and Operations, Oh My!

While companies were preparing for a snow day, what they got was an ice age. I don’t know a single financial institution or fintech whose business continuity plan anticipated the full scope of the pandemic. With so much uncertainty in the world, how can organizations prepare for the next hurdle 2020 throws their way? Enter Lindsay Davis’ Pandemic Playbook; this guide addresses these operational pain points and provides the navigational framework that many leaders need. Then, Jason Henrichs is joined by someone that has helped many financial institutions get out of the stone age. Amy Radin is a trailblazer in the financial services industry, serving as one of the first innovation leaders across several of the largest players in financial services. She packs all of this knowledge and experience into The Change Maker’s Playbook: How to Seek, Seed, and Scale Innovation in Any Company. Amy’s playbook has everything you need to break down barriers within your organization.